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B2B Portal: approval of orders within the purchasing company

2 min reading
Editorial illustration: B2B Portal: approval of orders within the purchasing company

In business purchasing, whoever assembles the order may not have the authority to complete it. The portal needs to represent the buyer's internal approval without confusing it with the seller's acceptance.

How to evaluate this decision

Model organization, users, and decision boundaries. Separate draft, awaiting approval, approved and sent. Price and availability may change while you wait, so decide when they will be rechecked. Approval of a version must not authorize subsequent changes in quantity or condition without the corresponding rule.

Criteria for comparing proposals

  • Roles: distinguish requester and approver according to the account structure.
  • Version: link approval to order content and identify subsequent changes.
  • Shipping: confirm current conditions before registering the final order.

A scenario to discuss with the supplier

Hypothetical example: the approver accepts a cart and another user adds items. The system must require new analysis when the change exceeds what was authorized.

What to validate upon delivery

Test editing after approval, absence of approver and two simultaneous decisions. Check the order received by the seller and the version actually authorized.

Prepare the conversation about the project

Take buyer roles, limits and business rules to Quantum9. The scope must separate customer approval, condition validation and processing in the ERP.

B2B e-commerce · Map the company's priority

Deepen the assessment

Read the context guide for this hire.

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Tell us about the problem, the systems involved and what needs to change. From there, we define the next step and the scope of the conversation.